OpenAI’s popular AI chatbot, ChatGPT, is experiencing a major global outage on Wednesday, September 3, 2025, with thousands of users reporting issues accessing the service. The disruption began early this morning, affecting both the web version and the mobile app.
According to OpenAI’s official status page, the company has confirmed the incident, stating that the service is “partially down” and is “experiencing a major outage.” The primary issue, described by many users on social media platforms like X (formerly Twitter) and Reddit, is the inability to receive responses from the AI, often met with an error message.
The cause of the outage is currently under investigation. This is the latest in a series of service disruptions for OpenAI, though the company has not provided a timeline for when the service will be fully restored.
Users in the U.S. and around the world have been unable to use the chatbot for a variety of tasks, from creative writing and coding to simple information queries. As a result, many are turning to alternative AI tools like Google’s Gemini and Microsoft’s Copilot.
OpenAI has advised users to follow their official status page for real-time updates on the restoration process.
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